Gran Hotel Ciudad de México Zócalo View

The staff were amazing, I was greeted by Emmanuel at the door who escorted me to the front desk. A glass of champagne poured for me as I checked in. Staff explained the history and layout of the hotel while taking me to my room. I was greeted by name every morning while leaving the hotel to explore the town. The housekeeping staff were wonderful. With Zócalo steps away, you near by stores like Nike but also small vendors.

Our room was facing the plaza. We had a great view. Our room was wonderful great bed and a very nicely appointed bathroom with nice linens. The staff was amazing. Abraham, the door man was so nice. He gave us a great overview of the history of the hotel when we arrived and gave us a ride in the steel elevator. Everyone was right there if we needed anything. The glass ceiling was amazing. The breakfast buffet upstairs was amazing and always with great service. We a dinner there several times and were not disappointed.

I loved the building. It was probably the most beautiful hotel I've stayed in. The architect is gorgeous. It truly feels like you've traveled back in time. Their restaurant has a great breakfast spread with an incredible view of El Zocalo.

The Gran Hotel Ciudad is a stunning building, perfectly located on the main square. We were upgraded to a very spacious room that looked straight on to the square and was incredibly comfortable, with a lovely bathroom. It was incredibly quiet at night. Every member of staff was friendly, polite and helpful. We didn’t have breakfast at the hotel as we had very early starts but made use of the guest lounge that was open 24 hours a day where you could make a cup of coffee, have a snack and fill up water bottles. We had a drink on the roof terrace looking over the square.

GORGEOUS! A must see, even if you don’t stay here. The Tiffany ceiling is a masterpiece. The Terraza restaurant really does offer spectacular views of the Zocolo, especially at night. The entire staff from the Doormen, to the waitstaff, to housekeeping are 5 stars! They greeted us with champagne flutes. There was a plate of sweets welcoming me to the hotel in the room. The maids serviced the room each day. The restaurant reserves space for their guests so you can walk in without a reservation. The rooms are spacious with high ceilings and floor to ceiling windows. It truly is grand!