Gran Hotel Ciudad de México Zócalo View

The bell hop Arturo/Armando (not sure of his name) was so friendly and made us feel very comfortable. He showed us his magic tricks! He was a great guy!!!

Location is excellent. Beautiful old hotel with all modern updates walking distance to so many things. Excellent staff.

Excellent location, looking into the plaza Zocalo. Floor to ceiling windows which open up. Automatic shades, which are very nice with an electric fireplace for great atmosphere. Room was good size and that was very comfortable. Hotel was very iconic with one of the oldest elevators, which is very ornate. Circular stairway, which takes you back to an era gone by. Many people stop in just to take pictures of the lobby,which is beautifully decorated. The ceiling is all stained glass in a dome shape.. must be admired during the day for the full effects. Doorman with a red coat and hat. There is a chairlift if necessary because you must climb a few stairs to get up to the main lobby. Wonderful breakfast with omelette station, lots of fresh fruit, vegetables, cheese , breads, beef and chicken, Mexican specialties….buffet style, located on the terrace looking out to the Zocalo. There’s always lots of action in the plaza and can be a bit noisy at night but all the noise does stop between 10 and 11 pm…

Absolutely beautiful property, each member of the staff offered exceptional service with a smile, the guest room accommodations were very clean, the most comfortable bed I’ve ever slept in, the bed linens were high quality, spacious closets, spacious bedroom & spacious bathroom … oh and the TV size is HUGE (we watch morning news while getting ready). We were greeted with champagne at check in, given a welcome treat in our guest room of delicious chocolates with personalized writing on the plate. What a beautiful presentation. Also they gave us complimentary wine in our room and a welcome note card and called to make sure everything was okay and if we needed anything. WE WERE TREATED LIKE ROYALTY. Wow. The experience of staying here was the best ever. We will always remember it. It brings a smile to my face! LOVED EVERYTHING ABOUT THE HOTEL…ESPECIALLY THE STAFF

Absolutely gorgeous historic hotel with truly grand main hall worthy of being featured in any blockbuster. Very well trained and attentive staff. Unbeatable location right on the Zocalo with shopping, more than few good restaurants and a lot of beautiful architectural masterpieces within walking distance. Large enough room. Comfortable bed.